Refund & Cancellation Policy

All our plans — monthly and yearly — are subscription-based digital services. Once a plan is activated, you gain immediate access to the platform and its features.

By completing a purchase, you confirm that you have read, understood, and agreed to the billing terms and conditions presented at the time of checkout.

We want every customer to have a great experience. Refund requests will be considered under the following conditions:

• ✓
  Request is raised within 7 days of the original purchase date.
• ✓
  The service has not been significantly used — minimal or no data created.
• ✓
  There is a verified technical failure on our end that prevented normal usage of the service.

All refund requests are reviewed individually. Approval is subject to verification of the above conditions.

Refunds will not be issued in the following situations:

• ✕
  Change of mind after purchase
• ✕
  Partial use of the service during the billing period
• ✕
  Failure to use the service due to lack of understanding or technical knowledge on the user's end
• ✕
  Automatic subscription renewals (monthly or yearly)
• ✕
  Delays or disruptions caused by user-side issues — internet connectivity, device compatibility, etc.
• ✕
  Requests raised after 7 days of the purchase date

• →
  You may cancel your subscription at any time from your account settings — no questions asked.
• →
  Cancellation stops all future billing immediately.
• →
  No refund will be issued for the remaining days of the current billing cycle after cancellation.
• →
  You will retain access to the service until the end of your current paid period.

• ✓
  Approved refunds are processed within 5–7 business days from the date of approval.
• ✓
  The refund amount will be credited back to the original payment method used at the time of purchase.
• ✓
  Bank processing times may vary. Please allow an additional 3–5 working days for the credit to reflect in your account.

Risenex Dynamics Pvt. Ltd. reserves the right to review, approve, or decline any refund request based on this policy and verified usage data.

We also reserve the right to update this Refund & Cancellation Policy at any time. Continued use of our services after any such update constitutes your acceptance of the revised policy.